GDPR / Privacy Disclaimer

Last updated: 07/10/2025

1. Introduction

LuxurySpanishHomes (“we”, “us”, “our”) is committed to protecting the privacy and personal data of visitors and clients in compliance with the General Data Protection Regulation (GDPR) (EU 2016/679) and applicable Spanish data protection law.

By accessing or using this website (https://www.luxuryspanishhomes.com/), you accept the practices described in this notice and consent to the collection, use, and sharing of your data as described herein.

2. Data Controller

For the purposes of GDPR, the data controller is:

LuxurySpanishHomes.com

Unit 8 Sovereign Court, Wyrefields, Poulton-Le-Fylde, Lancashire, England, FY6 8JX

Data Protection Officer (DPO): data@luxurySpanishHomes.com

3. What personal data we collect

We may collect and process the following types of personal data:

•    Contact information: name, email address, telephone, postal address

•    Online identifiers: IP address, browser type, device identifiers, cookies, usage data

•    Communications: messages you send via contact forms, emails, chat

•    Transactional data: details of property inquiries, bookings, payments (if applicable)

•    Marketing preferences: newsletter opt-in status

We collect this data when you:

•    Use the contact form or send us emails

•    Subscribe to newsletters or updates

•    Browse the site (automatically, via analytics and cookies)

•    Engage in property inquiries or transactions

4. Legal basis for processing

We rely on one or more of the following legal bases:

•    Consent — where you have expressly opted in (e.g. newsletter)

•    Contract performance — where processing is necessary to fulfill a service you requested

•    Legitimate interests — for example, running our business, improving our website, sending non-intrusive communications, ensuring network security

•    Legal obligations — if required by law

5. Use of personal data / purposes

We use your data for:

•    Responding to inquiries and communications

•    Providing information about properties and services

•    Sending newsletters, offers, or promotional content (if consented)

•    Website analytics, improvement, security, fraud prevention

•    Administrative, accounting, legal and compliance purposes

•    Meeting legal obligations

6. Sharing data with third parties

We may share your personal data with:

•    Service providers, contractors, or agents (e.g. hosting services, analytics providers, CRM systems)

•    Payment processors, banks (if applicable)

•    Legal authorities or regulatory bodies when required by law

•    Other third parties only with your consent

We ensure that any third party processes data in accordance with GDPR and that appropriate data protection agreements are in place.

7. International transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards (such as standard contractual clauses or adequacy decisions) to protect your rights under GDPR.

8. Data retention

We keep your personal data only for as long as necessary to fulfill the purposes described, unless a longer retention period is required by law. After that, your data is securely deleted or anonymized.

For example:

•    Inquiry communications: retained for up to 3 years

•    Newsletter subscriptions: until you withdraw consent

•    Accounting / transaction data: according to applicable laws (e.g. tax / commercial law)

9. Your rights

Under the GDPR, you have the following rights:

•    Right of access — obtain a copy of personal data we hold

•    Right to rectification — correct inaccurate or incomplete data

•    Right to erasure (“right to be forgotten”) — delete data under certain conditions

•    Right to restriction of processing

•    Right to data portability — receive data in a structured format

•    Right to object — if processing is based on legitimate interests or for direct marketing

•    Right to withdraw consent — at any time (for processing based on consent)

•    Right to complain — to your national data protection authority

To exercise these rights, contact us at data@luxuryspanishhomes.com. We will respond within statutory time limits (generally within one month).

10. Cookies and tracking technologies

We use cookies and similar technologies to:

•    Understand how you use the site

•    Improve our site and services

•    Provide personalized offers or marketing (if consented)

You can manage or disable cookies via your browser settings. More details are available in our Cookie Policy (link) or section [“Cookies”] on the site.

Before placing non-essential cookies, we obtain your explicit consent (opt-in), except for strictly necessary cookies.  

11. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

These measures include encryption, access controls, secure servers, and periodic review of practices.

12. Changes to this policy

We may update this privacy notice from time to time (e.g. when practices or laws change). The “Last updated” date at the top will reflect the revision. We encourage you to revisit this page periodically.

13. Contact us

If you have questions, requests, or complaints about this notice or our data practices, you can contact:

LuxurySpanishHomes.com

Email: data@luxuryspanishhomes.com

If you believe your data protection rights have been infringed, you may lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) or the supervisory body in your country.

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